Your Feedback is important to us…
We welcome feedback about the care and services we are providing and about issues you may be experiencing. We value any input as we are committed to continually improving the way we do things to ensure that we always meet your needs.
Our Feedback Form may be completed by employees, residents, visitors or other individuals interacting with John Paul Village who have a concern, have identified a problem, potential problem or hazard, or who wish to make a suggestion or commendation.
If you would like your feedback to remain confidential please place our feedback form in an envelopes marked ”Private and Confidential – Chief Executive Officer / Director of Care Services / Home Care Manager or Human Resource Manager’ and post to 15 The Avenue, Heathcote NSW 2233
Download our Feedback Form: GM 03f – Feedback Form